TG-Staff Blog

Product updates, Telegram ops tips, and best practices.

TG-Staff 团队 avatar TG-Staff 团队

2026 Checklist for Migrating from onlyTG to TG-Staff: Bots, Agents, Scripts, and Routing

Complete 2026 checklist for migrating from onlyTG to TG-Staff. Covers bot authorization, agent accounts, script templates, conversation routing, and content moderation configuration to help your customer service team transition smoothly and avoid data loss and business disruption.

Telegram Staff Telegram Only Migration Customer Service Migration Telegram Bot
TG-Staff 团队 avatar TG-Staff 团队

TG-Staff Agent Portal Mobile Guide: Handle Telegram Customer Service and Concurrent Sessions Efficiently on Your Phone

Want to handle Telegram customer service on your phone with TG-Staff Agent Portal? This article details the mobile workflow, covering concurrent session management, session routing and transfer tips, helping you achieve mobile work and improve customer service efficiency. Includes FAQ and checklist.

tgstaff Agent Mobile App Telegram Customer Service Concurrent Sessions
TG-Staff 团队 avatar TG-Staff 团队

First Choice for Small Teams: tgstaff Standard Plan – Telegram Customer Service Solution and Cost Analysis for 3–5 Person Teams

The tgstaff Standard Plan is designed for small teams of 3–5 people, offering 5 seats, conversation routing, routing links, and automatic translation at $8.99/month. This article evaluates TG-Staff Standard's capability fit and cost-effectiveness from real-world scenarios, helping small teams make quick decisions.

tgstaff Standard Small Team Telegram Support Cost Analysis
TG-Staff 团队 avatar TG-Staff 团队

TG-Staff Visual Command Flow Example: Complete Guide from Welcome Message to Human Handoff

Want to set up a Telegram Bot command flow with TG-Staff but don't know where to start? This article provides step-by-step instructions using four node examples—welcome, menu, appointment, and human handoff—to help you drag and drop a visual command flow configuration with zero code, boosting your customer service efficiency.

tgstaff Command Flow Visualization Telegram Bot Customer Service Efficiency
TG-Staff 团队 avatar TG-Staff 团队

TG-Staff 统一控制台详解:tgstaff tg bot 平台管理坐席会话

TG-Staff 是专为 Telegram Bot 打造的运营与客服统一控制台。本文详解其核心功能、适用场景与上手路径,帮助你高效管理多个 Bot 与坐席会话,提升客服效率与团队协作。

tgstaff tg-bot Telegram Bot 客服控制台 坐席管理