Changelog

The TG-Staff website gets a major refresh to showcase the full product to global teams.

What’s new

• Multilingual site: Japanese and Russian UI for features, pricing, and FAQ — help overseas teams discover TG-Staff faster.
• Features section redesign: Clearer card layout with live chat demo and routing capabilities side by side.
• Hero dashboard preview: Animated stats preview on the homepage for sessions and user insights.
• Floating quick actions: Back to top, contact support, and free trial shortcuts to shorten the path to signup.

tg-staff.com is live — product capabilities, pricing, and docs in one place.

What’s new

• Brand site: Features, use cases, and plans for new visitors.
• Quick start: Links to docs.tg-staff.com.
• App access: Sign in and register at app.tg-staff.com.
• Support: Get help via @tgstaff_robot.
• Changelog: This page tracks our product journey transparently.

Pro analytics get a major boost — move from answering messages to understanding users.

What’s new

• User profiles 2.0: Auto-aggregate source, active hours, language preference, and session tags before agents reply.
• Analytics dashboard: Session volume, response time, agent online rate, and routing conversion — filter by project and date.
• Export reports: CSV export for BI tools and internal reporting workflows.
• Performance: Dashboard load ~60% faster on large projects; 10k+ session stats in seconds.

Pro translation levels up — cross-border teams can pick higher-quality lines.

What’s new

• Google Pro translation: Google Cloud Translation Advanced for better terminology in e-commerce and finance.
• DeepL Pro translation: DeepL API for excellent European language pairs.
• Smart line switching: Default line per project with preview before send.
• Quota management: Unlimited auto-translation on Pro — no peak-hour limits.

Pro content risk control for finance, Web3, and high-compliance teams.

What’s new

• Outbound monitoring: Scan agent messages for risk keywords — confirm or block before send.
• Wallet address monitoring: TRON, ETH, and custom on-chain keyword groups with instant alerts.
• Internal controls: Admin audit logs for actions, blocks, and keyword hits.
• Custom word lists: Import/export per project; share industry blocklist templates.
• Fewer false positives: Context-aware semantics reduce misflags on normal business language.

Diversion links from Standard plan — every ad click tracked and attributed.

What’s new

• Official short links: TG-Staff domain short URLs to your Bot for higher trust.
• Auto param capture: IP, browser, UTM, and landing URL for full attribution.
• Attribution dashboard: Visualize ad → link → Bot → agent conversion and ROI.
• Bulk creation: Batch links per channel — 5× faster ops setup.

Bot flow editor upgraded — complex automation without code.

What’s new

• Flow editor 2.0: New canvas with branches, delays, variables (Pro advanced steps).
• Template library: 20+ industry templates — onboarding, events, FAQ auto-reply.
• Bulk messaging: Filter by tags, active time, project; schedule and A/B tests.
• Debug mode: Sandbox user conversations before go-live.

After beta, TG-Staff 1.0 is open to everyone — the all-in-one Telegram Bot support SaaS.

Milestones

• Multi-agent seats: Up to 20 agents on Pro with transfer and collaboration history.
• Session routing: Round-robin and online-first for peak traffic.
• AI translation: Auto-translate sent and received messages across languages.
• 24/7 bot: Visual flows plus bulk campaigns for marketing and support.
• Plans: 3-day free trial, Standard, and Pro with 25% annual discount.

Thanks to all beta users — TG-Staff will keep building the best Telegram support platform.

AI auto-translation launches — cross-border teams communicate faster.

What’s new

• Two-way translation: Agent messages and user replies auto-translated both ways.
• 50+ languages: Southeast Asia, Middle East, and Latin America covered.
• Context-aware: Last 5 messages improve terminology and tone.
• Daily quota: 300 auto-translations/day on Standard for small teams.

No more chaotic grab-and-reply — orderly routing for your team.

What’s new

• Round-robin: New sessions assigned in fair rotation.
• Online-first: Prefer online agents with lowest load.
• Per-project rules: Each Bot project gets its own routing strategy.
• Assignment history: Full log for QA and review.

From solo coverage to team collaboration — multi-agent is here.

What’s new

• Concurrent agents: 5 on Standard, 20 on Pro in the web portal.
• Session transfer: Hand off active chats with internal notes.
• Quick replies: Template snippets — 3× faster responses.
• Private notes (Pro): Per-user internal notes shared across the team.

Core capability ships — agents reply without installing the Telegram client.

What’s new

• Real-time web chat: Millisecond sync for text, images, and files.
• Inbox management: Unread badges, search, and project filters.
• TG themes (Pro): Official Telegram light/dark chat backgrounds.
• Mobile-ready: Full support on phones and tablets.

Marketing and support automation — your Bot serves users 24/7.

What’s new

• Bulk campaigns: Project-scoped pushes with scheduling.
• Visual command flows: No-code Bot commands and auto-replies.
• 24/7 bot support: Off-hours messages handled automatically.
• Command limits: 10 on Standard, 100 on Pro.

Manage multiple Telegram Bots — multi-tenant SaaS takes shape.

What’s new

• Project isolation: Separate tokens, agent permissions, and routing per project.
• One-click bind: Connect your Bot in ~30 seconds after @BotFather token.
• Project switching: Agents switch brands under one account.
• Free trial: 3-day full-feature trial with 1 project slot.

Closed beta ends — open registration for Telegram Bot teams.

What’s new

• Open signup: No invite code; 3-day full-feature trial.
• Docs hub: docs.tg-staff.com quick start and API docs.
• Support Bot: 1:1 help via @tgstaff_robot.
• Reliability: 99.9% message delivery; 100k+ daily sessions supported.

TG-Staff kicks off — a SaaS platform built for Telegram Bot customer service.

What’s new

• Product focus: Multi-agent collaboration, session management, and ops automation.
• Private beta: First 50 teams across e-commerce, Web3, and global marketing.
• Tech stack: Hyperf high-performance backend + Vue 3 modern frontend.
• Vision: The best support and operations tool in the Telegram ecosystem.