The cross-border e-commerce team uses TGStaff to build a practical solution for Telegram’s pre-sales and after-sales customer service
This article explains in detail how the cross-border e-commerce team uses TGStaff to build Telegram’s pre-sales and after-sales customer service system, covering multi-language translation, conversation diversion, traffic attribution and content risk control. From tool selection to implementation steps, we provide executable customer service operation plans for overseas teams.