TG-Staff Free Trial Guide: 3-Day Complete Registration, Experience, and Post-Expiry Operations
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TG-Staff 致力于为 Telegram Bot 运营团队提供高效、可靠的客服与营销 SaaS 工具。
TG-Staff Free Trial Guide: 3-Day Complete Registration, Experience, and Post-Expiry Operations
If you use Telegram Bot for customer inquiries, community management, or pre-sales conversion, you’ve likely encountered common pain points: messages scattered across personal accounts making them hard to track, low efficiency in communicating with multilingual users, and inability to correlate ad traffic with customer conversations. TG-Staff is a customer service and operations SaaS platform designed for these scenarios, offering core features like real-time two-way chat, conversation routing, automatic translation, and a visual workflow editor. Most appealingly, it provides a 3-day free trial with no credit card required, allowing you to experience all features risk-free.
This article will guide you through the complete TG-Staff free trial process, from registration to post-expiry operations, and answer your most pressing questions after the trial ends.
Why Choose TG-Staff Free Trial?
TG-Staff’s core value lies in transforming Telegram customer service from “manual, scattered, and inefficient” to “centralized, automated, and measurable.” Specifically:
- Unified Management: All Telegram user conversations are consolidated into a web console, allowing agents to handle multiple inquiries without switching accounts.
- Automation: Build welcome messages, menus, and multi-step interactions with zero code using a drag-and-drop workflow editor, reducing repetitive manual responses.
- Multilingual Support: Built-in automatic translation (Standard plan includes AI translation; Professional plan supports Google Professional Translation and DeepL) makes it easy to serve cross-border users.
- Traffic Attribution: Routing links (magic links) capture visitor IP, browser information, and URL parameters, making ad campaign results traceable.
The free trial is the best way to verify if these features suit your team. Three days are enough to: set up a Bot project, configure routing links to simulate ad traffic, and invite 1–2 colleagues to experience agent collaboration. Registration requires no credit card and has no hidden fees.
Step 1: Register a TG-Staff Account and Activate the 3-Day Trial
What You Need Before Registration
You only need two things:
- An email address that can receive verification emails (Gmail or business email recommended)
- A Telegram account (for later Bot binding and test conversations)
Not required: Credit card, debit card, or any payment method. Registration automatically activates the 3-day trial, no need to manually click a “Start Trial” button.
Registration Steps
- Visit TG-Staff official website: https://tg-staff.com/
- Click the “Free Trial” or “Get Started” button on the page.
- Fill in your email, set a password, and complete the CAPTCHA.
- Check your email for a verification message and click the link to confirm your account.
- Upon successful verification, the system automatically redirects to the console https://app.tg-staff.com/.
How to Confirm the Trial is Active After Registration?
After logging into the console, click “My Subscription” in the left menu. You should see:
- Plan: Showing “Free Trial”
- Expiry Date: Showing the specific date 3 days later
- Feature Status: All features are available
No hidden restrictions during trial
During the trial period, all features of the Standard and Pro versions are available, including live chat, split testing links, visual flow editor, and bulk messaging. There is no case of “feature restrictions in the trial version”.
Step 2: Connect Your Telegram Bot and Configure Basic Settings
How to Get a Telegram Bot Token?
If you don’t have a Telegram Bot yet, you can quickly create one via BotFather:
- Search for @BotFather in Telegram and start a conversation.
- Send the
/newbotcommand, then follow the prompts to set the Bot name and username. - Upon successful creation, BotFather will return an HTTP API Token (format similar to
123456:ABC-DEF1234ghIkl-zyx57W2v1u123ew11). - Copy this Token and return to the TG-Staff console.
In the console, go to “Project Settings” → “Bot Configuration”, paste the Token, and click Save. TG-Staff will automatically verify the Token validity and connect the Bot.
Edit Bot Profile Within the Console
After connection, you’ll find a handy feature: edit your Bot’s avatar, name, and description directly in the console without switching to BotFather. The operation path:
- Go to “Project Settings” → “Bot Profile”
- Upload an avatar (recommended 512×512 pixels, PNG or JPEG format)
- Modify the Bot name and description (multi-language supported)
The benefit: operations staff can quickly adjust the Bot’s appearance without requesting BotFather permissions from developers, especially useful for teams that need to frequently test A/B scenarios.
Congratulations! Your Bot has been successfully connected
Your Bot is now connected to TG-Staff. You can send any message to your Bot using another Telegram account, then log in to the console to view the real-time chat interface.
Step 3: Experience Core Features—Live Chat & Session Routing
How to Invite Team Members for Testing?
The free trial supports 3 Staff Seats, enough for a small team to collaborate. Steps to add seats:
- Click “Staff Management” in the left menu of the console.
- Click “Add Staff” and enter your colleague’s email.
- Your colleague will receive an invitation email. After registering, they can log in to the Web portal to serve users.
- You can configure project permissions for each seat (e.g., only allow handling sessions for specific bots).
Testing Tip: You and your colleague each send messages to the bot via Telegram accounts. Observe how the Web interface displays new sessions in real-time, assigns seats, and whether messages between seats are synced.
Configure Diversion Links and Simulate Ad Traffic
Diversion Links are a standout feature of TG-Staff, connecting ad traffic and social media links to customer service sessions.
Steps:
- Go to the “Diversion Links” page and click “Create Link”.
- Set a link name (e.g., “Google Ads Test”), select the target bot project.
- The system generates a short link (format:
https://app.tg-staff.com/abc123). - Open this short link in a browser—it will automatically redirect to your Telegram bot (if the user doesn’t have Telegram installed, it will guide them to download it).
- Return to the TG-Staff console and view the “Visitor Info” for that session: you’ll see captured IP address, browser type, operating system, and any custom URL parameters you added (e.g.,
utm_source=google&utm_campaign=test).
Real-World Scenario: Place diversion links in Google Ads, Facebook ads, or email campaigns. When a user clicks, TG-Staff automatically records the source channel. Agents can see which ad campaign the user came from, allowing for more precise responses.
Step 4: Explore Automation & Operations
Visual Command Flow Editor
Go to the “Command Flows” page, where you’ll see a blank canvas. Drag nodes from the left (e.g., “Send Message”, “Condition”, “Jump to Menu”) onto the canvas, connect them to build interactive flows.
Quick Start Example:
- Drag a “Send Message” node, enter a welcome message: “Hello! Welcome to our bot. How can we help? Reply 1 for products, reply 2 to contact support.”
- Drag two “Jump to Menu” nodes, corresponding to “Product Introduction” and “Transfer to Human” flows.
- Click “Save & Publish”, and the flow takes effect immediately.
This editor is no-code, allowing operations staff to work independently without developer involvement.
Bulk Messaging
On the “Bulk Messages” page, you can send messages in batches by user segments (e.g., “All users who have chatted”, “Active users in the last 7 days”). You can test this during the free trial, but note Telegram’s rate limits for bot-initiated messages—we recommend sending to no more than 500 users at a time.
After Trial Expires: Will My Data Be Lost?
This is a common concern. The answer is: No.
TG-Staff retains all your project data, including:
- Chat history (past messages)
- Diversion links and their configurations
- Flows in the visual flow editor
- User profile data (Pro plan)
However, after the trial ends, functionality will be limited:
- Live chat stops: New user messages won’t be received or replied to in the Web portal.
- Diversion links become inactive: Clicking the link won’t redirect to the bot.
- Bulk messaging is disabled.
After renewing, all features are immediately restored, and data remains fully intact without needing reconfiguration.
How to Renew After Expiry?
On the “My Subscription” page in the console, click “Change Plan”. You can choose:
- Standard Plan (~$8.99/month): Suitable for small teams, includes diversion links, session routing, 3 seats.
- Pro Plan (~$16.99/month): Suitable for medium-to-large teams, includes content moderation, unlimited translation and bulk messaging, user profiles, etc.
Two payment methods are supported:
- Stripe: Credit/debit card payment, supports 30/90/180/360-day cycles.
- USDT (TRC20): On-chain payment, ideal for users who prefer cryptocurrency.
For specific pricing and annual discounts, see the TG-Staff official pricing page.
What’s the Difference Between Free Trial and Paid Plans?
| Feature | Free Trial (3 days) | Standard | Pro |
|---|---|---|---|
| Seats | 3 | 3 | 5 or 20 (by plan) |
| Live Chat | ✓ | ✓ | ✓ |
| Diversion Links | ✓ | ✓ | ✓ |
| Session Routing | ✓ | ✓ | ✓ |
| Visual Flows | ✓ | ✓ | ✓ |
| Auto Translation | ✓ (AI) | ✓ (AI) | ✓ (AI + Google + DeepL) |
| Bulk Messaging | ✓ (limited) | ✓ | ✓ (unlimited) |
| Content Moderation | ✓ | ✗ | ✓ |
| User Profiles & Stats | ✓ | ✗ | ✓ |
| TG Theme Chat Background | ✓ | ✗ | ✓ |
After the trial ends, if not renewed, functionality downgrades to “no features available,” but data is retained.
Frequently Asked Questions
Q: Does TG-Staff free trial require a credit card?
A: No. Register to get a 3-day free trial without providing any payment method. Experience all features risk-free.
Q: Can I test all features during the 3-day trial?
A: Yes. During the free trial, all features of Standard and Pro plans are available, including live chat, session routing, diversion links, visual flow editor, and bulk messaging. After the trial ends, if not renewed, functionality will be limited.
Q: Will my chat history and configurations be lost after the trial expires?
A: No. TG-Staff retains your project data (including chat history, diversion links, and flow configurations). After renewing, you can resume normal use without reconfiguration.
Q: Can I add multiple Telegram bot projects during the trial?
A: Yes. The trial supports multiple bot projects, depending on your plan (free trial corresponds to Standard plan limits). You can manage multiple bots within the console.
Q: Can I continue using a free version after the trial ends?
A: TG-Staff currently does not offer a permanent free version. After the trial expires, you need to subscribe to Standard or Pro to continue using all features. You can renew anytime via Stripe or USDT.
Start Your TG-Staff Free Trial Now
Three days is enough to verify if TG-Staff suits your team. From registration, connecting a bot, configuring diversion links, to inviting colleagues to test seat collaboration, the entire process can be completed in 30 minutes. Use the remaining time to deeply test automation flows and bulk messaging, evaluating whether it truly boosts your Telegram customer service efficiency.
Register now to efficiently manage Telegram customer service
👉 Start your 3-day free trial here
No credit card required, zero-risk experience.
For questions, contact @tgstaff_robot or check the TG-Staff docs.
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